When a warranty is active on an asset, what can be done with the alert message during a work order?

The ability to manage alert messages associated with an active warranty on an asset is an integral part of Maximo's work order management system. When a warranty is active, the alert message serves as a reminder or notification to users about the terms and conditions of the warranty, which can influence decisions surrounding maintenance and asset usage.

Turning off the alert message is a functional feature that allows users to streamline their work processes. For example, if a team member is aware of the warranty details and feels that the alert is no longer necessary for their current tasks, they may choose to turn it off to avoid unnecessary distractions. This approach helps to keep the focus on work that requires immediate attention without being burdened by reminders that are already acknowledged by the users.

Customizing the alert can also be useful, but it doesn't align with the option given regarding the current status of the alert during active use. Acknowledging alerts may sometimes be a requirement, depending on the organization's procedures, but in this context, the most practical action associated with managing an active warranty is to turn off the alert message when it no longer serves the user's needs. This choice enables greater flexibility in managing work orders while still maintaining awareness of the warranty conditions if needed later.