To create a work order or initiate a workflow, which action type is utilized?

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The action type utilized to create a work order or initiate a workflow is the Application Action. This term refers to the defined operations that users can perform within an application, such as creating, modifying, or managing records like work orders.

Application Actions often incorporate specific functionalities tied to user roles and permissions, meaning they guide users through the process of initiating significant tasks within the Maximo framework. When a user selects an Application Action, it typically leads to workflows or functions essential for managing assets, maintenance, and work requests in the system.

A clearer understanding of the context around the other options shows that while they may relate to similar functionalities, they don't specifically denote actions tied directly to creating work orders or workflows. Task Actions and Workflow Actions refer to specific tasks within a defined process and predefined steps in workflows, respectively, whereas Application Functions pertain more broadly to the features available within the application rather than the particular actions executed by a user.

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